Handicapped Service

The BEST has put up signboards at every bus stop which say ‘for the Handicap to board n alight’. These signboards have been there for the last couple of months. The design says that BEST buses will stop right next to those signboards so that it becomes easy for the handicapped. Trust BEST guys to have a heart. Full grown young men like me, have problems sometimes getting into BEST buses simply put because the driver decides that this stop doesn’t look worth stopping at. Hardly the ‘best’ people to provide special service to the handicapped.

Is there any science that goes into designing seats for the handicapped? Those of you who have taken the BEST will realize what I am trying to get at. The only positive that I see about the seats reserved for the handicapped is that it’s right next to the exit. That’s all. Let me try and list the downsides

1. The size of the single seat right upfront is the pits. Its can accommodate kids but not full grown adults
2. Any adult sitting in that seat will have to constantly experience the ‘butt brush’ effect from people getting off. Handicaps are subject to this all the time
3. Ergonomically it has miles to go.
4. I’ve seen handicapped people struggle to get tickets. The conductor usually is in the other end of the bus and by the time he comes around the poor guy/ woman has had enough of crying hoarse
5. The second two seats for the handicapped are hardly respected. They are forever occupied either by women or foolish men who never vacate the seat for them.
6. These seats are a marvel in themselves. The newer model buses have these seats on a raised platform so the old and the handicapped find it extremely difficult to ‘climb’ into their seats. Shorter people literally have their feet hanging while seated.

This was a top of mind listing. Will keep adding on as I notice more nuances.

Comments

Sharan Sharma said…
Yesterday, an old disabled person got into the bus here...roughly this is what happenned:
1) Bus lowers level
2) ramp comes out of bus - since the bus itsef is now at the low level, the angle of the ramp with the ground is not more than 20 degrees
3) Driver gets down - asks lady if she needs help to push the wheelchair in...
4) A separate seat right in front with a special seat belt/fastener - if someone's with a wheelchair the seat is foldable and the wheelchair comes in its place
5) driver sees that lady is comfortable. Takes money from her, buys the ticket for her - comes back and returns change
6) All this takes about 5 minutes, but no one in the bus says "Chalo boss, bahut ho gaya"

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